Motorola Solutions Finance Operation Service Center  is a department of Motorola in Kraków which gives you an opportunity to participate in a setup of the new organization. The center is a part of our global network of Finance Operation Service Centers (FOSC) which provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East and Africa region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.

You've landed on your opportunity. To make an impact. To change the way people
and businesses operate. For good. Seize it.

Collection Specialist - 2nd shift

Nr ref.: CS/17/01/JOBS.PL
Miejsce pracy:Kraków

The Specialist reports the Team Lead and is responsible for maximizing cash collections by enforcing payment terms and collecting past due monies.
The Specialist will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Specialist will be responsible for maintaining working relationship with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.

Scope of Responsibilities/Expectations:

• Monitors activity of accounts portfolio and contacts customers regarding late payments.
• Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
• Makes recommendations regarding the use of 3rd party assistance to collect debts.
• Assists credit analysts in setting credit limits. May also assist in the product return process.
• Reviews delinquent accounts with upper management. Provides regular collection forecast reports to finance.
• Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings

Specific knowledge/Skills:

• Bachelor's/Master's Degree in Economy / Finance /Accounting
• Experience in the collection/customer service function in the multinational environment
• Willingness to work USA hours (2nd shift)
• Demonstrated ability to support team efforts as a team member
• Ability to develop professional expertise
• Ability to enforce payment terms & collect money from customers
• Make decisions using sound judgment and consult when appropriate
• Very strong communication and interpersonal skills
• Ability to multi task & prioritize
• Excellent English
• Proficient in MS Excel with basic knowledge in other MS applications
• Knowledge in Oracle a plus

We offer:

• Competitive salary
• Additional bonus for 2nd shift work
• Strong team-oriented culture
• Private medical coverage
• Life insurance
• Access to wellness facilities

If interested please send your CV and cover letter in English via the online form available at:careers.motorolasolutions.com

In your application documents please also include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of this and further recruitment processes (in accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883).”