1st Shift Valet Attendant | Radisson Plaza Hotel | Full Time

A Look Into Working in the Front Office

As a multi-functional member of the Front Office team, you will serve as a first and lasting impression for guests—providing exceptional hospitality from arrival to departure. You’ll take on a variety of responsibilities including valet, shuttle driving, luggage assistance, and service coordination, all while upholding Radisson and GHG standards of excellence.

Pay rate is based on experience with performance-based raises, $13 + Tips.

Top Reasons to Work With GHG

- We are one of the Nation's 101 Best and Brightest Companies to work for
- You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
- You will grow your skills and experience in an environment that encourages growth and development

Responsibilities

Greet guests warmly as they arrive and depart, assist with luggage and open doors; Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported; Deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care; Build positive, professional relationships with guests and respond to requests promptly; Safely operate the company shuttle for guest transportation, maintain shuttle cleanliness and accurate driving logs; Valet park guest vehicles following all safety procedures, applicable laws, and company standards; Coordinate timely pick-ups and drop-offs, navigating multiple requests under changing conditions; Maintain a clean driving record and strong situational awareness while on the road; Communicate clearly and professionally via phone and email to coordinate guest services; Stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience; Collaborate with front office and concierge teams to ensure seamless service across departments; Continuously find ways to improve guest experiences and operational flow; Respond to concerns and complaints with empathy while maintaining adherence to policy; Support daily operations in all areas of the front office as needed, flex between roles with ease; Maintain strong time management and uphold organizational standards; Perform duties with integrity, positivity, and a guest-first mindset; Practice good stewardship of company resources, time, and equipment; Perform other duties as assigned, requested or deemed necessary by management; Ambassador for Radisson and GHG standards

Requirements

Must be 18+ years of age; Must be able to provide clean DMV driving record for consideration; Availability from 6:45 AM - 3:00 PM; Sufficient manual dexterity in hands to be able to load and unload luggage; Able to stand for long periods of time, up to 8 hours or more; Able to stoop and bend; Able to lift up to 75 pounds; Able to handle responsibilities that require repetitive motion tasks

Benefits

Medical/Dental/Vision (Full-Time option); 401K with 100% match up to 3% (Full-Time option); Parental Leave Program (Full-Time Option); Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year; Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.; Shift meal provided per day; 10% Discount on GHG outlets; Discounted hotel rates at Choice Hotels Worldwide