6 month Fixed Term Lead Product Designer, Lifecycle

Change.org is searching for a Lead Brand Designer, Lifecycle to own and elevate all lifecycle touchpoints, centered on email, to drive repeat civic action and return usage through visually exceptional, brand-forward storytelling and journey-based design. The role reports to the Senior Director of Design and is a senior individual contributor within the Product team. This is a 6-month fixed term role based in the United States or within Mexico.

Responsibilities

Design the post-petition supporter journey into clear chapters and ship email flows that regularly re-engage petition signers, guiding them and showcasing petition impact; Extend and apply the existing modular email system across automated emails, refreshing visual design and developing new brand-aligned templates in collaboration with the Marketing team; Deepen and evolve the visual identity of lifecycle emails by creating a cohesive system of layouts, imagery, and reusable assets; Use AI tools to explore variations and speed up production while maintaining craft; Work with cross-functional partners, communicate rationale, incorporate feedback, and champion design standards across the lifecycle program

Requirements

7+ years designing lifecycle comms for consumer or mission-driven products; A portfolio of visually striking, brand-forward emails showing systems thinking, strong typography/layout, and original asset creation; Figma expert (components, variables/tokens, Auto Layout, libraries) with experience extending an existing modular email system and documenting patterns; Proven ability to design chaptered journeys that increase repeat engagement; Email craft and constraints: mobile-first, accessibility/alt text, dark mode, image optimization; AI competency: proficient in regularly using design-focused AI (Figma AI, image-gen) to ideate and produce on-brand assets, maintaining prompt/style libraries and QA guardrails; Communicates rationale clearly, documents templates/guidelines, and helps others self-serve; Professional-level English proficiency

Nice to have

Basic HTML/CSS for email is a plus; Bonus: civic tech/nonprofit experience; growth/lifecycle design; strong email copy chops