Account Manager - DACH Enterprise

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We are now looking for an Account Manager for our DACH Enterprise customers — a commercially driven relationship builder who wants to take full ownership of revenue growth across an existing portfolio of strategic customers.

Responsibilities

Take full commercial ownership of the existing DACH Enterprise customer portfolio; Drive revenue growth through expansion, upsell and cross-sell opportunities; Build and manage a strong pipeline of customer expansion opportunities; Own renewal processes and work proactively to protect revenue and prevent churn; Develop long-term, strategic relationships with senior stakeholders; Act as a trusted commercial adviser by understanding customer goals, business needs and value drivers; Identify account growth potential using customer insights, product usage data and commercial signals; Prioritize accounts and opportunities based on revenue potential, risk and strategic value; Lead commercial conversations, negotiations and contract discussions; Create fair, sustainable and value-driven agreements; Collaborate with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams; Contribute to building a scalable, best-in-class approach to Enterprise customer expansion in the DACH market

Requirements

Native or professional fluency in German business language; Professional-level English; Previous B2B SaaS sales experience, ideally at least 3+ years or equivalent depth in a complex commercial environment; Experience owning commercial targets and driving revenue growth across an existing customer portfolio; Strong pipeline management, forecasting and opportunity qualification skills; Ability to identify, create and close expansion opportunities with existing customers; Confidence in leading commercial conversations with senior stakeholders; Strong negotiation skills and understanding of software contract terms and conditions; Ability to use data, customer insights and business signals to assess opportunities and make informed decisions; Structured way of working with ability to manage many customers and opportunities in parallel; Strong communication skills and ability to position Mentimeter against competitors; Proactive, high-energy working style with ability to create momentum independently; Motivation to build long-term customer relationships while driving commercial outcomes

Nice to have

Previous sales or account management experience from the German or broader DACH market; Experience selling into HR, L&D, Communications, Enablement, EdTech, HRTech or MarTech buyers; Experience working with Enterprise customers and multi-stakeholder buying groups; Experience managing renewals and expansion in a land-and-expand SaaS model; Bachelor’s or master’s degree in any relevant field

Benefits

Diverse and inclusive work environment; Access to a leadership program including external personal coach; Relevant education; Career opportunities; Healthy view on work-life balance; Competitive compensation and benefits package; Pension contributions; Work from home up to two days per week; Non-commission-based salary model