Account Manager, ESPT

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. We are looking for an Account Manager to support our growth and play an active role in the development of our ESPT business. In this role, you will be responsible for developing stable and repeatable sales within specific industries and/or geographies by building and maintaining strong relationships with customers, from market leaders to smaller players across industries such as machine building, robotics, infrastructure, furniture, and others.

Responsibilities

Develop repeatable and stable sales within assigned industries and/or geographies; Work with incoming warm leads, qualify opportunities, develop relationships, and convert prospects into customers; Acquire new customers and expand existing customer relationships; Build and manage an opportunity pipeline within specific industries and/or geographies; Manage the full sales cycle, from initial customer contact and enquiry through order placement and development of repeat business; Maintain customer relationships throughout all stages of the project and act as primary point of contact; Achieve individual sales targets across assigned customer portfolio; Identify new business opportunities and develop strategies to expand customer base; Identify and share best practices in sales and account management; Contribute ideas for process improvements and new initiatives; Ensure accurate, regular, and timely documentation of the sales process in CRM; Maintain clear overview of customer interactions, opportunities, and pipeline; Collaborate with internal teams to ensure smooth customer experience

Requirements

Sales Experience: Proven track record of successful sales and account management, preferably in industries such as rapid prototyping, engineering, robotics, automation, 3D printing, or related technical environments; Customer Focus: Strong customer orientation with a genuine interest in building long-term relationships and supporting customers throughout the sales process; Technical & Digital Mindset: Enthusiasm for IT, digitalisation, and modern technologies, with a willingness to actively adopt and use new tools and software; Business Development: Demonstrated ability to identify new opportunities, develop pipelines, acquire new customers, and grow existing accounts; Problem Solving: Ability to think outside the box, identify solutions, and effectively resolve customer and business challenges; Leadership & Ownership: Strong leadership skills, a proactive mindset, and the ability to take ownership and drive results independently; Growth Mindset: Highly motivated, ambitious, and driven to achieve and exceed sales targets; Language Skills: Full professional proficiency in Spanish and English; Startup Environment: Readiness and willingness to work in a dynamic, fast-growing environment where priorities can evolve quickly

Nice to have

Portuguese; Understanding of metalworking, 3D printing, injection moulding, or related manufacturing technologies; Experience in industries such as rapid prototyping, engineering, robotics, automation, 3D printing

Benefits

Competitive compensation structure with base salary plus monthly commission of 2% of sales with no cap; Corporate laptop and smartphone; Free corporate English language courses; Remote working model with occasional international travel to the UK and Germany; Team spirit and friendly atmosphere; Development opportunities in a fast-growing company; Flexible processes and planning; Well-structured onboarding plan