Account Manager

Milsons is a NZ owned, fourth generation family business, specialising in high quality fastenings and engineering supplies. With its head office in Palmerston North and 3 branches in Auckland, Wellington and Hamilton, the business backs its people and its exceptional customer delivery by getting the basics right. Built on a values-based culture, drive to get the basics right, and a growth mindset throughout the business, they are ready for their next phase of growth. This is a unique and dedicated Account Manager hire into Milsons’ Auckland branch, covering business development and account management across construction, manufacturing, civil, and reseller channels. You will sell an expanded product range into exciting variety of channels.

Responsibilities

Drive new business development and manage existing accounts across construction, manufacturing, civil, and retail; Build and execute sales plans in partnership with the Sales Manager, and wider sales team; Own the customer relationship from first contact through to long-term account growth; Keep CRM data accurate and track sales metrics against reporting requirements; Analyse sales performance and identify new customer segments and opportunities; Resolve customer issues and gather feedback to improve service delivery.

Requirements

5-10 years proven sales experience (or demonstrated exceptional performance within 5 years), ideally B2B; Track record of new business development and growing existing accounts; Strong CRM discipline and comfortable with ERP systems; Commercially sharp with the ability to read data and spot opportunity; Genuine team player who thrives in a small, close-knit business.

Nice to have

Formal sales training or a demonstrated sales mindset highly regarded; Fresh perspective welcomed

Benefits

Comprehensive package including a performance incentive; Direct access to the GM and real influence over how the Auckland sales function takes shape; Join a strong and stable family business in growth phase; National footprint; make your mark in the Auckland region; Blend of account management and new business, with real momentum