Account Manager, Regional Managed Accounts

The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within Germany and will be accountable for the commercial close of all deals. The team is responsible for both buy side and sell side clients, selling all types of D&A products such as desktop, content, technology and financial solutions. This advert is for talent pipelining purposes; there is no immediate vacancy, but a pool is being built for future opportunities.

Responsibilities

Demonstrate deep understanding of the customer decision maker's strategies, priorities and needs; Execute go-to-market plans for assigned accounts; Responsible for a client portfolio that includes regional German Banks, Asset Managers and Insurance Companies; Maintain solid understanding of LSEG propositions to initiate conversations and raise interest; Build and embed a long-term trusted advisor relationship within accounts; Drive growth by expanding LSEG footprint within accounts; Focus on maintaining overall customer engagement and expanding and retaining managed net revenue; Oversee all commercial activities within accounts, owning the end-to-end customer relationship; Drive efficiency in account administration and manage internal and external stakeholders and maintain networks to negotiate and close deals; Accountable and responsible for simple order taking; Responsible for full sales cycle and completing all Account Plans; Own the customer lifecycle framework and ensure strong renewal execution, minimizing cancellations

Requirements

Good understanding of the financial markets and key industry trends with minimum of 5 years+ experience as an Account Manager within finance industry; Proven account management, sales or marketing experience in a customer facing environment; Strong interpersonal skills such as relationship building, ability to sell appropriately and strong negotiation skills; Problem solving ability to understand, articulate, structure and solve client needs; Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization; University/college degree may be required, equivalent experience may be considered depending on position/department; German and English-speaking candidates required

Benefits

Healthcare; Retirement planning; Paid volunteering days; Wellbeing initiatives