Account Receivable/Accounting Specialist

At Hyatt Regency Grand Reserve Puerto Rico, we are committed to delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and engaging environment surrounded by the natural beauty of El Yunque rainforest and the island's stunning coastline.

Responsibilities

Process and maintain accounts receivable transactions accurately and timely; Prepare, review, and distribute invoices, statements, and supporting documentation for guests, groups, corporate accounts, travel agencies, wholesalers, and other business partners; Post payments, adjustments, credits, and other receivable transactions to the appropriate accounts; Monitor outstanding balances and conduct regular follow-up on past-due accounts; Reconcile accounts receivable balances and investigate discrepancies; Review guest folios, group master accounts, and supporting documentation to ensure accurate billing; Coordinate with Front Office, Sales, Catering, and other departments to resolve billing issues; Maintain accurate records of collections, correspondence, and account activity; Assist with month-end closing activities, including reconciliations and aging reports; Perform other duties and special projects as assigned by management

Requirements

Knowledge of accounting principles and accounts receivable procedures; Proficiency in Microsoft Office, particularly Excel; Strong organizational and time-management skills; Excellent attention to detail and accuracy; Strong communication and customer service skills; Ability to handle confidential financial information professionally

Nice to have

Associate degree in Accounting, Finance, Business Administration, or a related field; Previous accounts receivable, accounting, or hospitality experience; Resort or hotel accounting experience; Experience with hotel PMS, accounting, or financial systems

Benefits

Comprehensive training and development programs; Opportunity to collaborate directly with experienced leaders; Meaningful stretch assignments; Exposure to a diverse portfolio of properties, brands, and markets