Accounts Rec Spec Hrly

Alliance Technical Group is seeking a detail-oriented and proactive Accounts Receivable Specialist to support our billing and accounts receivable operations. This role is responsible for accurate and timely invoice processing, payment application, account reconciliation, and customer follow-up to support timely collections and maintain accurate financial records. The ideal candidate is organized, analytical, and comfortable working with customers and internal teams to resolve billing discrepancies, research account issues, and keep outstanding receivables moving toward resolution.

Responsibilities

Daily labor, equipment, and material allocations in Track (Management Controls) software; Process customer invoices and accounts receivable transactions accurately and in accordance with established policies and procedures; Review billing information for accuracy and completeness before invoices are issued to customers; Apply customer payments for Track accounts and maintain accurate payment records; Reconcile accounts receivable balances and research discrepancies to ensure accurate account records; Investigate and resolve billing disputes, payment discrepancies, and customer account inquiries in collaboration with internal departments; Monitor outstanding receivables and proactively follow up with customers regarding past-due invoices and payment status; Communicate professionally with customers and internal stakeholders to resolve issues that may delay payment; Maintain organized documentation of billing activity, customer communications, and account research; Identify recurring billing or collection issues and communicate opportunities for process improvement; Meet established deadlines while maintaining a high level of accuracy and productivity; Perform other related duties as assigned

Requirements

Previous experience in accounts receivable, billing, collections, or a related accounting role; Working knowledge of basic accounting principles and accounts receivable processes; Strong attention to detail and the ability to maintain accurate financial records; Proficiency in Microsoft Excel and other Microsoft Office applications; Strong analytical, organizational, and problem-solving skills; Effective written and verbal communication skills; Professional customer service skills; Ability to manage multiple priorities, meet deadlines, and work independently in a team-oriented environment; A commitment to accuracy, accountability, and continuous improvement

Nice to have

Experience with high-volume billing, commercial accounts receivable, or business-to-business collections; Experience with NetSuite or a similar ERP system; Experience with Management Controls (Track) software; Experience with commercial billing, customer account reconciliations, or business-to-business collections

Benefits

Medical, Dental, and Vision Insurance; Flexible Spending Accounts; 401(K) Plan with Competitive Match; Continuing Education and Tuition Assistance; Employer-Sponsored Disability Benefits; Life Insurance; Employee Assistance Program (EAP); Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st); Profit Sharing or Individual Bonus Programs; Referral Program; Per Diem & Paid Travel; Employee Discount Hub; Annual bonus opportunity