Administration Officer

This role will support the General Manager in a range of day to day administrative and support tasks. Being the first point of contact for residents, families and staff, you will be responsible for providing courteous reception and administrative support, including rostering of the staff at the facility.

Responsibilities

Support the General Manager in a range of day-to-day administrative and support tasks; Act as the first point of contact for residents, families and staff; Provide courteous reception and administrative support; Rostering of staff at the facility; Facilitate communication with residents and/or their families and staff in relation to office administration requirements; Be responsible and accountable for the day-to-day activities of the office, ensuring administrative, clerical and reception services are provided to residents, visitors and staff; Provide timely and effective support to managers; Efficient and effective maintenance of document and data storage

Requirements

Previous experience in an administrative role, preferably in a healthcare or aged care setting; Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook); High level of interpersonal, organisational and communication skills (written and verbal); High attention to detail and previous knowledge of roster planning; Excellent time management skills and an ability to manage conflicting priorities; A sense of empathy and compassion for elderly residents and their families; A commitment to maintaining confidentiality around client data records; Current police check; Proof of current influenza vaccination and other vaccination status consistent with public health orders (or in the process of obtaining)

Nice to have

Experience in Aged Care or Health environment; Sense of empathy and compassion for elderly residents and their families