Administrative Assistant

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

NHS Band 2: Salary £25,272 pro rata per annum

(actual Salary: £12,636 per annum)

Contract Type: Permanent

Location Base: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

Hours Per Week : Part time 18.75

We are looking for a motivated and organised Administrative Assistant to join our Facilities Services team. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a busy and varied environment.

Working as part of the Single Corporate Services model, you will provide administrative support across Facilities Services, with a primary focus on processing staff ID badges and access requests for Isle of Wight NHS Trust.

Working for Us

As part of the Single Corporate Services team, you will support services delivered across both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. The role is primarily site based and may occasionally require travel between locations in line with service needs.

This is a fantastic opportunity to join a supportive team and contribute to the delivery of efficient services that support patient care and frontline staff across the Trust.

For full job details and person specifications, please refer to enclosed job description.

Responsibilities

Process and maintain staff ID badge and access requests accurately and efficiently.; Maintain electronic records and databases, ensuring information is accurate and up to date.; Act as a first point of contact for enquiries received by telephone, email and in person.; Welcome visitors and provide information, guidance and signposting to the appropriate department or team member.; Support the wider Facilities Services administration team with a variety of clerical and administrative tasks.; Contribute to continuous improvement initiatives across the department.

Requirements

Professional and approachable.; Customer focused and committed to delivering a high-quality service.; Able to work independently as well as part of a team.; Flexible, reliable and able to manage competing priorities.; GCSE English (or equivalent).; Experience of working in a customer service environment.; Good IT skills, including Microsoft Word and Excel.; Excellent verbal and written communication skills.; Strong organisational skills and attention to detail.; The ability to manage confidential information appropriately.

Nice to have

NVQ/BTEC Level 2 in Business Administration or equivalent qualification.