Administrative Assistant

Responsibilities

Reception; Data entry; Intake of clients; Assisting parents with childcare referrals and transportation; Assisting transportation director to ensure safety and best practices; Daily attendance calls to educators; Management of attendance tracking including substitute care for educator closures; Daily communication with Resource and Referral Agencies, Providers, Parents, Staff; Maintaining audit ready record keeping including daily communication with billing staff; Administrative duties to ensure smooth operation of the regional office; Assisting the Regional Director, Billing Team and Child Care staff in all facets of childcare, subsidy administration, parent and educator support, professional development preparation and translation as needed; Evening Professional Development trainings as required

Requirements

Computer proficiency in Word, Excel, and Access; Ability to work individually as well as a team-player; Strong interpersonal skills working with a diverse range of culturally linguistic backgrounds; Exceptional organizational skills, with ability to prioritize and complete tasks in a timely fashion; Experience in customer service and support; Professional, Reliable and Adaptable, quick learner, takes initiative; Attention to detail and able to resolve issues in a time sensitive manner; Bi-lingual (English-Spanish); Occasional evening trainings

Nice to have

Knowledge working with vouchers; Early Education and Care contracts/regulations; Transferrable knowledge related to state/federal subsidy eligibility

Benefits

16 paid holidays; 8 sick/personal days; 2 weeks of Earned time-off; Health and dental benefits; 401K Retirement Plan Option