Administrative Clerk

Location: Chandler, AZ

Can Start: ASAP

Position Summary

The primary responsibility of this role is to be responsible for the processing of various administrative activities generated via: account work queues, databases/reports and incoming correspondences (i.e., remittances, invoices, titles, customer/dealer/vendor generated correspondences, etc.).

Responsibilities

Documenting activities on customer accounts such as: title release, title follow-up, account maintenance, bankruptcy status, total loss, transfer of equity and lease, etc.; Contacting appropriate agencies/vendors to secure information needed to complete title processing.; Contacting dealer personnel directly as needed to fulfill requests or tasks.; Complying with all internal and regulatory guidelines regarding title processes; Ensure compliance to TFS Policy and related standard operation procedures (SOPs).; Meet workgroup established expectations for production and quality.; Ability to utilize a variety of computer based systems simultaneously to complete tasks (multitasking).

Requirements

Must be able to work 8am-5pm, but be flexible to do 7-4 or 7:30-4:30, etc.; Professional demeanor – will be working and interacting with up to 125 other associates and managers within the department.; Strong attention to detail and organizational skills are required.; Ability to work independently; Ability to thrive in a compliance-based environment; Ability to multitask and be flexible with a high volume of workloads; Vehicle Titles experience is preferred; Proficiency with keyboard, Microsoft Office applications (Word, Excel, etc.) and Outlook; Ability to maintain regular and predictable attendance to support team and business objectives.