Administrative Support Specialist (Tax)

The Administrative Support Specialist (known internally as Command Center Specialist) supports Dean Dorton professionals by processing client-related projects and ensuring all deliverables meet firm standards. This role plays a critical part in preparing high-quality, accurate, and timely materials that support client service and firm operations.

Responsibilities

Receive, scan, and process incoming client documents accurately and efficiently; Prepare, format, assemble, and review confidential client materials, including tax returns, financial reports, and proposals, in accordance with firm standards; Perform administrative and quality control reviews for outgoing client deliverables; Update project and document status within the firm's workflow management system; Maintain organized electronic file storage and documentation; Track and maintain inventory of supplies used in document processing; Serve as back-up support for the Front Desk Coordinator and Command Center Associate as needed; Demonstrate strong attention to detail and accuracy in all work products; Manage multiple assignments and deadlines with organization and accountability; Communicate professionally with Command Center leadership and internal stakeholders; Exercise discretion and sound judgment when handling sensitive and confidential materials; Collaborate effectively with team members to support workflow continuity; Support cross-training efforts within the Command Center to ensure operational coverage; Participate in process improvements that enhance efficiency and quality standards; Contribute to a collaborative and service-oriented Office Services team culture

Requirements

Minimum of two (2) years of experience in an administrative support role; Strong critical thinking skills with the ability to manage multiple tasks and deadlines; Excellent verbal and written communication skills; Ability to work effectively with diverse stakeholders at all levels of the firm; Microsoft Office Suite; Office equipment (copiers, binding machines, etc.); Communication platforms

Benefits

Health insurance (medical, vision, dental); Unlimited PTO; Paid family leave, medical leave, and maternity/paternity leave programs; Retirement benefits (401(K) match and automatic profit sharing); Telemedicine, mental health resources, and wellness program reimbursement; Life insurance and disability insurance