Airline Customer Service Representatives (French Speakers Needed)

Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our international airline. Great entry-level airline opportunity. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at the ATL International Airport.

Responsibilities

Assist customers with fare quotes; Boarding gate functions; Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals; Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew; Translate, transcribe when possible; Take care when handling company assets and be aware of costs associated with damage; Complete accurate cash handling transactions, manifests, and labelling; Operate machinery in accordance to operational policies and standards; Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially; Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

Requirements

Eager to learn new skills; Organized and logical thinker; Make quick and rational decisions; Problem Solving; Ability to adapt quickly to unforeseen situations; Effective communication skills and good listening skills; Able to multi-task and carry out duties in a dynamic environment; At least 18 years of age with high school graduate or G.E.D equivalent; Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency; Background Check, Fingerprinting required; English proficient; Computer savvy; Drug screening required at time of hire; Varied shifts within a 24-hour clock; Occasional lifting of 23 kg; 32 kg with assistance; Long periods of standing and walking long distances; Pulling, pushing and moving large bulky items including carts; Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items; Required to study and successfully complete 2 weeks of mandatory training; Must have flexible availability and reliable transportation; Weekends required

Nice to have

French speaking; German language

Benefits

Paid Parking; Voluntary Dental/Vision; 401k