Alterations & Tailor Shop - Tailor

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft.

Responsibilities

Measure customers for size, fit garments on customers, and mark areas requiring alterations; Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards; Meet department and individual productivity goals while following proper processes and procedures; Utilize store technology to manage and organize customer alteration needs; Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team; Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Requirements

Clear, professional communication with coworkers and customers; The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment; A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment; The ability to embrace a flexible working schedule based on business needs

Nice to have

Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away; Life Insurance and Disability; Merchandise Discount and EAP Resources; performance-based incentives/bonuses; 401k; medical/vision/dental/life/disability insurance options; PTO accruals; Holidays