AM Room Attendant

The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year. We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career.

Responsibilities

Clean and prepare guest rooms according to established standards; Maintain the cleanliness of hotel common spaces and "back of house" areas; Ensure all rooms are properly stocked with necessary amenities; Report any maintenance issues or deficiencies to the appropriate department; Handle guest requests promptly and professionally; Maintain the confidentiality and security of all guest rooms; Collaborate with team members to ensure efficient room turnover; Adhere to all safety and sanitation protocols; Perform any additional tasks as requested by management

Requirements

Proven experience as a Room Attendant in a hotel setting a must.; Strong attention to detail and commitment to maintaining high cleanliness standards; Excellent customer service skills with a friendly and professional demeanor; Ability to work efficiently with minimal supervision; Strong time management and prioritization skills; Physical stamina to stand, walk, and lift throughout the shift; Flexibility to work various shifts, including weekends and holidays; Knowledge of standard cleaning procedures and products; Ability to follow instructions and adhere to safety guidelines; Basic English language proficiency for effective communication; Team-oriented mindset with a willingness to assist colleagues as needed