Ambassador

As a Ambassador at JLL, you will be the welcoming face of our retail center, providing outstanding service to guests and visitors. Serving as a property expert, you will guide guests to retailers, dining, and local attractions. At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. By choosing to take the more inspiring, innovative, and optimistic path, you will elevate the guest experience and help our retail partners thrive. Schedule: 20-30 hours per week 5 days, Saturday and Sunday availability is required.

Responsibilities

Welcoming guests warmly and providing accurate directions to retailers, dining, and local attractions; Utilizing an "above and beyond" approach to assist guests and proactively support property initiatives; Maintaining the Guest Services Desk with updated maps, brochures, and event literature; Building strong relationships with retailers to support property programs and gift card sales; Keeping up-to-date with local trends, citywide events, and nearby attractions to better assist visitors

Requirements

Strong communication and interpersonal skills with a professional, welcoming demeanor; Ability to multitask, problem-solve, and prioritize effectively in a fast-paced environment; Proficiency with digital technology, including Microsoft Office and Google Docs; Comfort in approaching guests and working collaboratively; Ability to stand for extended periods of time, unless a reasonable accommodation has been granted; Saturday and Sunday availability is required; Candidates must be authorized to work in the United States without sponsorship

Nice to have

Two or more years of experience in hospitality, concierge services, or premium retail; Experience working in collaborative environments that value teamwork both locally and across the globe; Active interest in professional growth

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay