Analyst 2 Import & Export

We're looking for a detail-oriented and proactive Analyst 2 Import & Export to join our team in Simpang Ampat. In this critical role, The Logistics Analyst II is responsible for managing inbound freight operations and trade compliance activities for an export-oriented manufacturing site operating under the Licensed Manufacturing Warehouse (LMW) scheme. This role plays a critical part in ensuring Customs compliance, smooth inbound material flow, and license sustainability, while actively driving process automation, digitization, and cross-functional stakeholder engagement. You will work collaboratively with internal departments, customs authorities, and logistics partners to minimize delays, mitigate risks, and maintain adherence to all applicable international trade laws and regulations. This position is essential to our organization's supply chain excellence and operational success.

Responsibilities

Manage license-related activities, including applying for and maintaining Value-Added (VA) approvals for SDSM finished goods return products; Compile, maintain, and ensure the accuracy of the SDSM machinery inventory report (Lampiran F) in support of LMW and audit requirements; Oversee the Licensed Manufacturing Warehouse (LMW) exemption process for machinery and equipment (A1), raw materials (A2), finished goods (A3) ensuring compliance with approved scope and operational efficiency; Coordinate annual LMW license renewals, supporting documentation preparation, submission, clarification, and Customs audit activities; Prepare and submit MITI and SIRIM permits for special or regulated inbound import shipments; Apply for ad-hoc inbound licenses for materials not covered under existing import exemption approvals; Ensure all customs and regulatory submissions are accurate, complete, and compliant; Provide formal greenlight approval via email to shippers once Customs approval is obtained; Manage end-to-end inbound shipment coordination, including documentation review, Customs clearance alignment, and exception handling; Provide ad-hoc exemptions and operational support to appointed couriers (e.g., UPS); Coordinate closely with freight forwarders, customs brokers, and logistics service providers; Act as a primary point of contact for internal shipment requestors; Coordinate with internal buyers, planners, and operations teams; Proactively communicate shipment status, issues, and resolution plans; Serve as the Logistics Department ISO Coordinator; Support internal and external audits; Demonstrate a strong automation and digitization mindset; Contribute to continuous improvement initiatives; Ensure inbound shipments are released strictly in accordance with approved licenses, exemptions, and regulatory conditions; Prepare reports and presentations on trade analytics and operational metrics; Maintain accurate and organized trade-related databases and documentation in compliance with regulatory requirements; Support the development and implementation of trade operational strategies

Requirements

4-6 years of hands-on experience in customs operations, import/export documentation, and international trade; Demonstrated experience with customs clearance procedures, documentation management, and cross-border coordination; Proven track record of managing complex import/export transactions and resolving compliance issues; Exceptional attention to detail and accuracy in processing documents and ensuring regulatory compliance; Strong analytical and problem-solving abilities with a focus on risk mitigation; Excellent written and verbal communication skills for interacting with customs authorities, vendors, and internal stakeholders; Demonstrated ability to work collaboratively across departments and with external partners; Organized and efficient approach to managing multiple priorities and deadlines; Proactive mindset with commitment to continuous process improvement; Resilience and adaptability in a dynamic regulatory environment

Nice to have

Bachelor's degree in Business, International Trade, Supply Chain Management, or a related field; Strong & Practical knowledge of LMW regulations, trade compliance, and Malaysian Customs requirements; Hands-on experience managing Exemption Lists (A1, A2, A3) and license renewals; Ability to manage multiple stakeholders and resolve issues in a fast-paced environment; Automation and digital mindset, with experience improving processes using systems or data tools; Strong analytical, organizational, and documentation skills; Clear communication and ability to work effectively across functions; Proficiency in SAP & enterprise resource planning system; Expertise in import/export documentation and customs clearance processes; Understanding of INCOTERMS, carrier and forwarder coordination, and broker interactions; Proficiency with Harmonized System (HS) codes and goods classification for customs purposes; Ability to analyze trade data and identify operational trends and opportunities