APAC People Ops Generalist - Korea

Speak is scaling fast across APAC. We've more than doubled our team across Korea, Japan, and Taiwan in just over a year, with continued hiring through 2026. Our People Ops team runs lean, and we're adding a Generalist to strengthen our operational capacity across all three markets. You'll manage key aspects of the employee lifecycle (onboarding, offboarding, contracts, HRIS, and multi-market compliance), improve and document the processes that support it, and over time help the team turn what works into scalable infrastructure. We're at the stage where the processes that supported a smaller team need to become the systems that scale across three markets, and you'll be a key part of making that happen alongside the rest of the team. This role is meaningful and hands-on. You'll work across three legal entities, solve real problems that affect how people experience Speak in APAC, and contribute to building something that grows with the company. If you care about getting details right and want to do impactful work at a company that's still early enough to shape, this is a strong fit.

Responsibilities

Run the full FTE lifecycle across KR, JP, and TW: onboarding, contracts, probation, offboarding, HRIS; Maintain accurate employee data across the three entities by conducting audits and resolving gaps; Track multi-market compliance across the region and flag regulatory changes; Be the go-to resource for employees on lifecycle and People Ops questions; Partner closely with the Global People Ops team; Administer local and market-specific benefits and perks; Help run People programs operationally including engagement surveys and performance review cycles; Map existing workflows and propose improvements; Build and maintain the APAC People Ops SOP and playbook library; Design and implement workflow improvements using AI and automation; Collect feedback from employees and partner teams

Requirements

4~6 years of experience in people operations, HR, or related field; Ability to break down ambiguous problems, build a plan, and see it through; Strong communicator with high EQ; Ability to navigate sensitive conversations, align stakeholders, and adapt communication style; Ability to prioritize well and make trade-offs confidently; Trustworthy with sensitive information; Curious about AI and automation and picks up new tools quickly; Ability to operate without clear direction in a fast-moving environment; Comfortable communicating in English for day-to-day collaboration and basic business writing; Based in Seoul and available for hybrid in-office work

Nice to have

Experience working across multiple legal entities or countries; Built or significantly improved an HR process or SOP from scratch; Worked at a startup or high-growth company before