Application Support Resident Engineer

We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders.

Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic PowerShell scripting.

Requirements

A bachelor’s degree in computer science or a related discipline is preferred; 5+ years of experience in application support; Strong troubleshooting and analytical skills; Ability to analyze logs and identify root causes; Ability to handle critical issues under pressure; Excellent communication and customer-handling skills; Ability to work independently; Microsoft Windows Server administration; IIS configuration and troubleshooting; Experience analyzing IIS and application logs; RDBMS knowledge (MS SQL / Oracle, PostgreSQL preferred); API troubleshooting and testing; Experience with Postman or similar tools; Basic PowerShell scripting