Area Manager ( Back half Days )

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/

This is a full time role and will work on-site at our warehouse in Bethlehem, PA. The schedule is Thursday-Saturday 6am-6:30pm.

Physical Demands

- Ability to walk or stand for 8-10 hours
- Ability to lift up to 50 lbs by hand
- Pallet jack experience (electric or non-electric)
- Pull, push, bend, kneel, crouch
- OT required during peak season (25-30% of the time)

Responsibilities

Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building.; Comfortable working in and leading a team in a live construction environment; Oversee shift management and their teams of 250 workers total, oversee management staff of 4-5; Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift; Pre-shift meeting with management team to plan for shift; Responsible for ensuring that shift meets production goals and direct/indirect labor targets; Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal; Provide guidance and support to supervisors with respect to personnel, quality, and safety; Resolve employee relations matters and conflicts working with HR to develop sustainable solutions; Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated; Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal; Promote a positive work environment through excellent verbal communication, listening, and promoting company standards; Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality; Help contributors understand and connect to our vision, mission, strategy and business priorities; Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines; Overtime during peak periods

Requirements

3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment; Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment; Able to maintain confidentiality; Familiar with Warehouse Management Software to track and solve problems with orders; Must be able to display effective communication to associate, management and executive staff members; Prior experience creating and executing a shift plan; Understanding of basic math and excel formulas; Understands how important process control is to the business; Flexible- Embraces Change; Problem Solver; Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail; Previous experience/knowledge of Workday preferred; Ability to maintain confidentiality; Ability to follow procedure, practice sound judgment and practice a fair and consistent management style; Comfortable working and communicating with a diverse employee demographic; Excellent multi-tasking skills with the ability to prioritize

Benefits

Medical PPO and HSA with employer match plan options; Dental, Vision, STD, Supplemental Insurance plans; Company Paid LTD and Life Insurance; 401K match - Match 100% up to 3% and 50% from 3.1% - 5%; 4 weeks of PTO, accrued semi monthly; 8 company paid holidays; Paid bereavement; Stocked marketplace with late-night meal options; Product Giveaways