Assistant Director of Event Operations

The Chancery Rosewood is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters. As Assistant Director of Event Operations, you will stand at the heart of some of the most extraordinary events our property has to offer, supporting the Director of Event Operations in leading a team and a function that sets the standard for luxury event delivery at The Chancery Rosewood. This role calls for someone who is equally at home on the floor managing a high-profile banquet and behind the scenes orchestrating the logistics that make it possible. You will bring operational rigour, inspirational leadership, and an instinctive understanding of what it means to deliver events that are not merely well-run, but genuinely unforgettable. If you are driven by the pursuit of excellence, energised by complexity, and passionate about elevating every event experience from the first briefing to the final farewell, we would love to hear from you.

Responsibilities

Support the Director of Event Operations in strategic and day-to-day leadership of the events operation; Act as a senior point of contact for event hosts and VIP guests; Lead and inspire the event operations team; Collaborate closely with Event Sales, Food & Beverage, Culinary, and all relevant departments; Oversee the preparation, set-up, service, and breakdown of all event spaces; Contribute to budgeting, forecasting, and cost control across the events operation; Champion diversity, equity, and inclusion within the team; Maintain the highest standards of confidentiality and ensure full compliance with Health & Safety legislation, COSHH regulations, and hotel fire and safety procedures

Requirements

Connection — You build authentic, lasting relationships with guests and colleagues alike; Guest-Centricity — You understand instinctively that event operations is about far more than logistics; Influencing — You communicate with eloquence, confidence, and adaptability; Integrity — You operate with the utmost discretion and professionalism at all times; Drive — You bring exceptional energy, dedication, and attention to detail to every shift; Adaptability — You thrive in a dynamic, high-pressure luxury environment

Benefits

12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available); Discounts on Food & Beverage; Flexible benefits app and monthly allowance; Give days - a paid volunteering day of leave annually; Up to 16 weeks paid parental leave; Birthday day off; Developmental & social calendars; Life insurance; Enhanced sick pay policy