Assistant Manager - 4328

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

Responsibilities

Oversee and manage store in absence of the General Manager; Ensure customers feel welcome and team members are responsive, courteous, friendly and service-oriented; Supervise food and products are consistently prepared and served according to brand standards; Assist other team members to complete opening, closing, and preparation lists; Work hands-on in preparing food, servicing customers and overseeing coordination of deliveries; Support company and store objectives in sales, service, quality, appearance, sanitation and cleanliness; Control cash by adhering to cash handling and reconciliation procedures; Fill in where needed to ensure customer service standards and efficient operations; Assist in product management and delivery compliance; Identify labor or food cost issues and take action; Assist in scheduling labor by anticipated business activity; Be knowledgeable of policies regarding human resources; Provide suggestions and recommendations to General and Regional Managers; Maintain professional and technical knowledge; Perform other duties as assigned.

Requirements

Ability to pass applicable Company background checks; Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders; Superb ability to multi-task; Ability to function in a dynamic, fast-paced environment; Ability to adjust to changing priorities; Ability to enter orders using a computer keyboard or touch screen; Ability to take orders over the counter or phone; Ability to work independently and as part of a team; Ability to add, subtract, multiply and divide accurately and quickly (may use calculator); Must be able to make correct monetary change; Ability to lead the team on duty.