Assistant Manager, Trust & Investment Services

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Supervises the day-to-day operation of the Trust & Investment Services team. Assists the Manager in the development and management of relationships necessary to ensure we are meeting our Members' investment needs and attaining our established goals and objectives.

Responsibilities

Supervises the day-to-day operation of the Trust & Investment Services team; Assists the Manager in the development and management of relationships necessary to ensure Members' investment needs and goals are met; Complies with government regulatory policies, internal policies and procedures, audit standards, and Standard Operating Procedures (SOP) and apprises staff; Builds, develops and maintains relationships with product partners, CBSI managers and associates; Provides strategic input to the annual business plan and assists with monitoring the budget; Conducts annual CBSI Compliance audits of licensed team members; Maintains knowledge of investment products and completes Continuing Education to maintain FINRA Series 7, 66 (or 63, 65) and California Department of Insurance licenses; Replies to Member correspondence, assists Members in person and over the phone, and handles complex and non-routine inquiries; Oversees FINRA requirement compliance; Assists with escalated Member situations and provides problem resolution support; Plans and coordinates business development activities related to Investment Services; Monitors financial market trends and communicates market knowledge to the team; Supervises team members directly, including selection, training, performance appraisal, work allocation and scheduling; Helps establish, communicate and achieve the Credit Union's goals and standards; Identifies areas to streamline department and Credit Union operations; May act as the Manager in their absence; Performs other duties as assigned; Complies with regulatory and assigned training requirements, including BSA regulations

Requirements

High School Diploma or GED required; Bachelor's Degree in a related field or equivalent years of experience required; 3-5 years of prior functional experience required; 1-3 years of prior management experience (i.e. management or lead role) required; FINRA Series 7 and 66 required; California Department of Insurance Life & Health Licenses required; Must have excellent Member service skills as well as the knowledge and understanding of sales; In-depth knowledge of investment products including stocks, bonds, mutual funds, variable and fixed annuities, IRA's, 403(b), 457 (Deferred Compensation), life insurance