Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Responsibilities

Lead store team in providing excellent customer service to retail and professional customers; Supervise customer service levels on retail showroom; Ensure retail sales counter is adequately staffed; Assist store manager in setting team member goals, providing feedback, coaching/mentoring; Assist in hiring process; Ensure telephone answered according to company policy; Ensure online/ship-to-store, transfers, and DC add orders processed; Utilize electronic outside purchase order ledger; Ensure returns and exchanges processed; Ensure merchandise invoiced before leaving store; Ensure Zipline messages communicated and tasks completed; Ensure team member compliance with company policies; Perform store opening/closing duties; Assist in maintaining store building, parking lot, signage/lighting, equipment; All other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Bilingual candidates encouraged to apply; Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired)

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth