Associate, Client Service

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,625,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. This is a hybrid position out of our Dubai office.

Responsibilities

Work with Project Managers to develop strategies for satisfying each client project request; Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered; Identify the best leads and invite them to join our network to participate in consultations with our clients; Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Requirements

Bachelor’s degree; Previous internship/volunteering/extra-curriculars; Work authorization required; Right to work in the UAE; Desire to work in a sourcing/lead generation type of role; Ability to work in a fast-paced, results-oriented environment; Excellent time management and organizational skills; Outgoing personality with the ability to speak with people at all professional levels; Intellectual curiosity and desire to learn; Excellent written and verbal communication skills; Demonstrated ability to work both individually and as part of a team

Benefits

Offices within the heart of Dubai at the DIFC; A progression plan for career growth; Private medical insurance (including dental); Opportunities to participate in Guidepoint CSR programs; Fun team events, activities, and office-wide outings; Stocked pantry and breakfast offerings; WFH flexibility on Fridays; Easy access to metro and public transport; Nurturing, close-knit office environment