Associate Director, Business Development

Responsibilities

Identify, pitch, and close strategic merchant partners (F&B, Retail, FMCG, Lifestyle, Services) to adopt ShopBack’s E-Receipt solution; Develop market insights, map merchant pain points, and package E-Receipt as a clear performance solution; Own full sales cycle: sourcing, pitching, negotiation, contract, onboarding handover; Build and maintain strong C-level/decision-maker relationships; Work closely with AM and Operations teams to ensure merchants achieve measurable O2O performance uplift; Support E-Receipt onboarding flow: merchant education, activation, and optimization of performance; Review data reports with merchants and translate insights into actions to drive higher ROAS and GMV; Partner with Product, Marketing, Finance, and Data teams to enhance E-Receipt features and refine O2O value propositions; Represent Taiwan’s merchant needs and provide feedback loops to improve long-term product adoption

Requirements

8+ years of experience in Business Development or Partnership Development roles, with a track record of successfully growing and managing long-term partnerships; Analytical mindset and commercial acumen to leverage data and market insights to drive partnership strategies and decision-making; Excellent presentation and communication skills, with the ability to effectively convey complex concepts and insights to clients; Strong strategic thinking and ability to take ownership of partnership initiatives, demonstrating a proactive and results-driven approach; Zero-to-one mindset; Collaborative team player with the ability to work cross-functionally and build strong relationships with internal teams and external partners; Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment; Proficient in both Chinese and English, as this role will work extensively with our counterparts based in other markets

Nice to have

Experience in BD/Sales from F&B / FMCG / Retail / O2O / Agency sectors preferred; Online commerce and media agency experience is a plus but not required

Benefits

Career growth opportunities to take on greater challenges that help you realise your ambitions; Be part of a winning team on a journey to global scale; Competitive compensation based on performance; Candid, open, and collaborative culture where feedback is valued