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Associate Director, Client Services

WPP Media Mumbai, Indien
Hybride Arbeit

Veröffentlichungsdatum: 31.08.2026

About EssenceMediacom: A leading WPP Media brand, grounded in analytics & insights and powered by data & technology. Role Summary and Impact: This role reports to Business Director. In three months: understand portfolio of brands, build stakeholder relationships, help craft agency response to client briefs. In six months: lead strategic and executional discussions, understand clients, be visible leader, interact with regional teams. In twelve months: lead annual planning, be bridge between local clients and regional/global team, converse on measurement metrics, win awards, drive agency KPIs balanced with client KPIs. What your day job looks like: Based on client strategy suggest media options, initiate quality analysis and case studies, leverage GroupM learning, ensure revenue targets, manage team development and client objectives.

Responsibilities

Based on the client’s strategy, suggest options on the best form of media for specific clients and campaigns; Initiate and drive quality analysis and cross-category case studies; Leverage all GroupM learning and capabilities to deliver integrated solutions to clients; Ensure revenue targets; Manage team from a development and delivering on client objectives; Lead the annual planning process for clients; Be the seamless bridge between local clients and regional/global agency team; Converse on measurement metrics across touchpoints based on campaign objectives; Win awards in internal and external forums; Drive agency KPIs balanced with client KPIs

Requirements

Minimum 5-7 years of experience in a similar set up; Ability to lead the team with full authority and motivate the team during times of high media activity; Ability to overcome typical media agency pitfalls and build relationships with planning, buying, operations and finance/billing teams; Being process driven; Having a good relationship with media partners; Ability to have business acumen along with being a fundamentally strong media professional; Business Acumen with the ability to understand 360 degree mediums

Benefits

Access to global WPP Media and WPP networks; Employee resource groups; Frequent in-office events; Competitive medical insurance; Group retirement plans; Vision and dental insurance; Significant paid time off; Preferential partner discounts; Employee mental health awareness days
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