Associate Project Manager

As an Associate Project Manager at Snowflake, you'll be supporting the delivery of our most important customer engagements. This is an exciting early-career opportunity for someone eager to build project and customer delivery skills in the cloud data space. You'll work closely with senior SDMs, Practice Managers, project teams, and Snowflake customers to ensure projects are well-coordinated, documented, and successfully executed. This is a hybrid role (3 days a week) in Mexico City.

Responsibilities

Support Solution Architects, Practice Managers and Senior Services Delivery Managers in day-to-day project coordination, including scheduling, status tracking, documentation, and internal communications; Collaborate with other internal stakeholders such as Consulting Managers, Technical Delivery Directors, Practice Directors and Operations team to ensure projects are smoothly delivered; Create, update and track project plans, risks, and action logs; Own project reporting and metrics tracking for customer engagements; Attend and support customer meetings, capturing notes, follow-ups, and next steps; Build an understanding of Snowflake's delivery methodologies, tools, and best practices; Support delivery documentation including statements of work, project artifacts, and customer onboarding materials; Participate in internal initiatives to improve delivery operations and customer experience

Requirements

Up to 3 years of relevant experience in project coordination, consulting, customer success, or delivery support; Demonstrated strong organizational skills with a keen attention to detail and follow-through skills; Effective verbal and written communication skills in both English and Spanish; Comfort working across multiple projects, stakeholders, teams, and tools; Proactive, curious, and eager to learn; Bilingual (Spanish and English) required

Nice to have

Familiarity with cloud technologies or enterprise software; Experience supporting technical or customer-facing teams; Exposure to project management tools (e.g., Smartsheet, Asana, Jira); Understanding of data, cloud, or SaaS concepts