Associate Store Director

We are currently seeking an Associate Store Director who will report to the Store Director. The Associate Store Director leads the Department Managers and store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines.

Responsibilities

Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions; Analyze results daily, weekly, monthly and set up constant assessments; Support the Store Director in reporting relevant information to the HQs; Share information with the store team; Monitor the business environment including local competition; Support the Store Director and lead Department Managers in achieving targeted quantitative and qualitative goals; Implement action plans defined with the HQ and Store Director; Update store team on KPIs; Create and maintain a positive work environment; Motivate and challenge the team; Support the Store Director in setting up team and individual activities; Manage Department Managers; Act as a Balenciaga Ambassador; Oversee clienteling approach; Ensure store atmosphere upholds brand image; Ensure Balenciaga Signature and Client experience are executed; Ensure processes comply with legal, safety, security, internal requirements, sustainability, and HR guidelines; Opening and closing of the store; Oversee day-to-day operations; Process payroll; Maintain store schedules; Maintain accuracy of customer database; Manage inventory activities and warehouse stock; Supervise team planning

Requirements

Commitment to take part in an innovative project; At least 3 years of experience in a managerial position (minimum 10 people); Significant sales experience in the luxury Retail industry; Successful managerial experience of a team (the ability to set goals, delegate work and follow up results); High sensitivity to clients experience and loyalty; Precision, organizational skills, adaptability, openness, listening abilities, curiosity; High availability, responsiveness; Product and Fashion sensitivity; Mastering digital skills; Exceptional client service and interpersonal skills

Benefits

Opportunities to learn and grow; Professional development within the House or in the Kering group; Stimulating and fulfilling workplace environment