Automotive Customer Service Coordinator / Junior Service Advisor | Weekends Off | Daphne

Job Title

Automotive Customer Service Coordinator / Junior Service Advisor

Location

9597 U.S. Highway 90, Daphne, AL 36526

Job Overview

As an Automotive Customer Service Coordinator / Junior Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Schedule is expected to be Monday through Friday from 7 AM to 4 PM and some portion of compensation will be in the form of a payroll bonus tied to on-time attendance.

Responsibilities

Desire to learn automotive repair service terminology and processes; Check guests in and out; Answer phone calls and schedule appointments; Providing safe shuttle service for our valued guests in our branded vehicle; Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers; Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed; Light Service Advisor duties; Keep the facility clean and organized; Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork; Direct, coordinate, and participate in performing guest service activities as dictated by workload; Serve as a community ambassador for the store through creating authentic relationships and partnerships; Follow all safety policies and procedures; Other duties as assigned

Requirements

Proven successful customer service experience is required, driven to serve others; Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers; Valid state driver's license; Meet required insurance driving record parameters; Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it) !; Ability to seek and accept coaching and direction; Ability to multitask and meet deadlines; Proficient with Microsoft Office Suite or related software; While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; The employee is occasionally required to balance, stoop, kneel, and/or crouch; The employee must occasionally lift and/or move up to 50 pounds; Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus; Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Benefits

Closed Every Weekend To Spend Time With Family & Friends; Paid Vacation & Paid Holidays; Healthcare Benefits Available; On-Going Training & Career Advancement; Employee Appreciation Events; Locally Owned and Operated; Weekly Lunches; No Vendor Limitations, Creativity Encouraged