Automotive Parts Interpreter | Repco Tauranga

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

Responsibilities

Provide technical support to trade and retail customers using automotive parts and mechanical knowledge; Build effective customer relationships; Use up-to-date product information and knowledge to sell and solve problems; Provide a genuine service that creates lasting impressions for customers; Work in a busy phone customer contact role; Be safety aware and strive to provide the safest work environment for themselves and their teammates

Requirements

Demonstrate prior automotive parts or mechanical experience; Be a passionate customer service expert with some sales experience; Be comfortable sharing knowledge and have the ability to communicate in a technical and non-technical manner; Be a natural problem solver who is solutions focussed with sound computer skills; Be a proactive and driven team player, who can also work independently; Have flexible availability; Hold a valid driver's licence

Nice to have

Manual driver's licence preferred; Some sales experience

Benefits

Safe & inclusive team environment; Attractive team member pricing across all GPC AP businesses; Work-life balance; Ongoing training & development; Genuine career opportunities; Employee reward & recognition programs; Employee Assistance Program for you & your family; Paid volunteer leave; Parental leave top-up allowance