Automotive Service Advisor / Writer | Weekends Off | Forney

Job Title

Automotive Service Advisor / Writer

Location

725 E US Hwy 80 Forney, TX 75126

Job Overview

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicles. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities

Greet every guest that enters our facility with hospitality and respect; Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand; Manage the store’s workflow in an effective and efficient manner; Consistently and effectively sell our services without jeopardizing honesty and integrity; Maintain a positive attitude and team atmosphere at all times; Communicate on the phone in a clear professional manner; Accurate, thorough documentation is a required part of our workflow to ensure transparency, accountability, and high-quality service; Build long-term relationships between the store, yourself and the guest; Directs, coordinates, and participates in performing guest service activities; Shuttle guests as needed in CBA branded vehicle; Ensure that all repairs are performed to proper specifications.; Work together as a team and assist other employees as needed.; Other duties as assigned.

Requirements

Current driver’s license; Driving record acceptable to our current insurance carrier; Proficiency in Windows based computer software and automotive store applications; Previous experience in an Automotive Service Writer/Advisor/Sales role is REQUIRED *******; Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm; Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.); Occasionally lifting and carrying objects over 50 lbs.; Keeping a brisk work pace in a high-volume environment

Benefits

Closed Every Weekend To Spend Time With Family & Friends; On-Going Training & Career Advancement; Healthcare Benefits Available; Chaplain Care Support Available; Locally Owned and Operated; Continuous Training Available Through The CBA Flywheel Learning System; Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards; Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar; Paid Vacation & Paid Holidays; Matching Retirement Plans; Up to $75k Annually