Banking Officer

- Join a globally recognised business and progress your career
- Make a meaningful contribution to the success of a national finance operation.
- Be a part of making a sustainable future possible

Join Rexel Australia and contribute to our mission of delivering smarter, safer and more sustainable electrical solutions. As part of a global Group with more than 1,900 branches across 17 countries, we are committed to operational excellence, customer value and a cleaner energy future.

We are looking for a motivated and detail-focused Banking Officer to join our National Accounts Receivable team, supporting payment processing, customer enquiries, and accounts receivable operations.

In this role, you will play a key part in ensuring the accurate and timely processing of customer payments, managing customer enquiries, and supporting a range of accounts receivable activities.

If you're a motivated finance professional who enjoys working with customers, solving problems, and contributing to a high-performing team, we'd love to hear from you.

Responsibilities

Provide exceptional customer service by managing inbound and outbound customer enquiries via phone and email.; Process and allocate customer payments accurately and efficiently.; Monitor and follow up outstanding receipts, unapplied cash, and payment discrepancies, including refunds.; Maintain accurate records and customer correspondence within the Oracle system.; Support the end-to-end order-to-cash process by identifying issues and working with stakeholders to resolve them.; Participate in ongoing training and continuous improvement initiatives.

Requirements

Previous experience in accounts receivable, banking, credit, or finance administration.; Strong understanding of accounts receivable processes and credit policies.; Experience with Oracle Accounts Receivable (or similar ERP systems) and Microsoft Office applications.; Excellent communication, customer service, and relationship-building skills.; Strong analytical, problem-solving, and organisational abilities.; High attention to detail, accuracy, professionalism, and confidentiality.