Banquet Captain, Chaminade Resort & Spa

We are looking for a highly motivated and experienced Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues.

Responsibilities

Direct the set up and preparation of banquet rooms for banquet functions; serve and bus tables; clear and tear down banquet rooms at end of function; lead performance of hourly banquet food and beverage servers and houseman; coordinate all aspects of room set-up and food and beverage service; enhance guest satisfaction and maximize revenues; set up functions including draping tables, setting silverware, folding napkins, preparing drinks, and putting out centerpieces; pick up food from back hall, carry trays to function location, serve food, and clear food from tables; break down including bussing tables, putting away dirty linen and centerpieces, vacuuming; clean back hall and organize storerooms; set up AM/PM break stations; assist with event room setup; perform food and beverage preparation duties; serve food and beverages to guests; remove dishes, glasses, silverware, or other items from tables/counter tops and take them to kitchen; clean and sanitize tables/counters and seats; explain how menu items are prepared, cooking methods and ingredients; accommodate special requests and dietary issues; provide property information; interact with staff professionally; ensure final quality check on food and beverage items; monitor assigned tables; address guest issues promptly; aid other events and restaurant staff; maintain safety awareness

Requirements

2-4 years of food service experience; experience in a 4-star or 5-star venue with synchronized service; knowledge of wine, beer, cocktails, and spirits; ability to work under pressure in a fast-paced environment; passion for creating an exceptional experience for all guests; excellent communication skills; experience leading high volume catering and banquet events; highly motivated

Nice to have

Banquet service experience

Benefits

Banquet tip pool; 401k with company match; recognition programs