Barista / Catering Assistant

Benefits

Are you a friendly, reliable team player who enjoys working in a busy catering environment and is happy to get involved in all areas of the operation?

At BaxterStorey, we are looking for a Catering Assistant who takes pride in providing great service and supporting the wider catering team.

This is a hands-on role with a strong focus on day-to-day kitchen and catering duties. Your responsibilities will include supporting food preparation and service, washing up, cleaning kitchen and service areas, clearing down, restocking and helping maintain high standards of hygiene throughout the operation.

You will also support front-of-house service, including serving customers, preparing hot drinks and coffees, operating the till and keeping customer areas clean and welcoming.

We want to be clear that this role involves regular washing up, cleaning and practical kitchen duties , so you will need to be comfortable rolling up your sleeves and supporting wherever needed.

We are looking for someone who is

- Friendly, professional and reliable
- Comfortable with hands-on kitchen, cleaning and washing-up duties
- Happy working as part of a busy team
- Confident providing good customer service
- Flexible and willing to support different areas of the catering operation

Previous catering or hospitality experience would be beneficial, and barista experience would be an advantage, but full training can be provided for the right person.

At BaxterStorey, our people are at the heart of what we do. You will be supported within an inclusive team environment with opportunities to learn, develop and build your skills.

If you enjoy working with people, like being part of a team and are happy to get stuck into the practical side of catering, we would love to hear from you.

Responsibilities

Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed; Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner; Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment; Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location; Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Requirements

Have a contagious passion for food and/or customer service; You draw satisfaction from working within a collaborative and inclusive team environment; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Previous experience in a similar role, especially in the food service industry, is often a plus; Some knowledge of food safety and sanitation practices; Works according to the BaxterStorey core values

Benefits

28 Days holiday, including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks' enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme