Barista, Part Time

Responsibilities

Carefully prepare beverages according to customer specifications, including coffee, tea, and espresso; Serve guests using principles of outstanding customer service; Maintain stock levels of items within the micro market, including milk and cold beverages; Complete assigned side duties; Organize chairs within the lounge and seating area; Sanitize all high touchpoint surfaces every two hours; Refill the coffee machine hopper with coffee beans; Check, clean, and refill the condiment station; Perform general cleaning duties; Use the UKG clock to sign in and out for assigned shifts; Follow Optimum Service Training techniques; Act with purpose and intention using effective time management; Interact with customers and resolve complaints politely and promptly; Use the Volante system to record sales and transactions; Check all items in assigned area for expiration and follow FIFO and FEFO procedures; Complete fridge/freezer temperature checks and HSQA logs; Replenish non-alcoholic beverages and general supplies; Interact with co-workers to ensure compliance with service standards and inventory/cash control procedures; Follow all uniform, jewelry, health and safety, and quality assurance policies; Complete 24/7 training within one month of start date

Requirements

Must be able to speak, read and write fluently in English; Must be bondable; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent; Ability to work at a fast pace; Ability to remain calm under pressure and deal with unexpected situations; Attention to detail and organizational skills; Effective and timely communication with both guests and internal stakeholders; Always maintains a professional appearance and demeanor; Ability to stand, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently walk; regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds; close vision and ability to adjust focus

Nice to have

Completion of secondary school diploma; or up to one-month related experience or training; or equivalent combination of education and experience

Benefits

Comprehensive health, vision, and dental care coverage; Mental Health and Well-Being initiative; Employee Assistance Program with 24/7 support; Extensive learning and career opportunities; Award-winning culture; Diverse and inclusive environment