Bartender

Serve as a key member of the game-day team at PNC Field by providing fast, friendly, and accurate beverage service to fans during RailRiders events, focusing on preparing and serving drinks in a high-volume setting. This role emphasizes efficient order fulfillment, responsible alcohol service, maintaining a clean and organized bar area, and delivering excellent guest service in a lively sports environment.

Responsibilities

Greet customers in a friendly, energetic, and professional manner; Prepare all beverage items for sale in the station; Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and responsible alcohol service guidelines; Uphold responsible alcohol service standards at all times in compliance with company and PLCB regulations; Process high-volume transactions quickly and accurately using POS systems; Maintain safe, secure, and sanitary working conditions; Coordinate with the Concessions Supervisors and Runners about inventory levels; Account for all bar stock on bar sheets, opening and closing inventory, including waste/spoilage

Requirements

RAMP (Responsible Alcohol Management Program); Ability to provide fast, friendly, and efficient service in a high-pressure, high-volume setting; Strong customer service and communication skills; Basic knowledge of alcoholic and non-alcoholic beverages, including standard drink preparation; Strong attention to detail and ability to anticipate guest needs; Ability to accurately operate point-of-sale (POS) systems and electronic payments; Ability to multitask and prioritize tasks during busy periods; Knowledge of responsible alcohol service practices and ability to check identification; Ability to work independently and exercise sound judgement; Flexibility to adjust to last-minute changes and operational needs; Ability to stand for long periods and work in loud, crowded environments; Ability to lift up to 25lbs; Willingness to work nights, weekends, holidays, and special events; Ability to work efficiently under pressure and meet time-sensitive demands; Ability to work in varying environmental conditions, including heat, sun exposure, and other outdoor conditions

Nice to have

Previous customer service or guest services experience; Experience in live entertainment, sports, or hospitality settings; Knowledge of alcohol service and mixing drinks