Beach Attendant

Every day is an opportunity to create unforgettable moments for guests in one of Southwest Florida's most stunning beachfront destinations. As a Beach Attendant, you'll be at the heart of the guest experience—welcoming visitors from around the world, delivering personalized service, and helping guests make the most of their time on our beautiful Gulf Coast. From setting up premium beach amenities to ensuring a safe, clean, and inviting environment, your work will directly shape lasting vacation memories. As part of the newly transformed Naples Grande Beach Resort, you'll join a fun, energetic, and supportive team that takes pride in going above and beyond.

Responsibilities

Greet, engage, and assist guests in a friendly and professional manner; Provide an enjoyable and safe beach experience by anticipating guest needs and taking sincere interest in guest satisfaction; Set up, maintain, and break down beach equipment including chairs, umbrellas, cabanas, towels, and related amenities; Maintain cleanliness and organization of the beach area and surrounding work areas as assigned; Possess working knowledge of the beach, resort amenities, services, and hotel layout to assist guests accurately; Monitor beach conditions and guest activity to promote safety and promptly report hazards, incidents, or concerns to leadership; Enforce resort policies and beach rules courteously and consistently, including all point-of-sale and cash-handling procedures; Assist with retail and point-of-sale operations, ensuring accuracy, policy compliance, and a clean, organized sales area; Help resolve guest concerns and recover service issues in a manner that "WOWs" guests when expectations are not met; Perform routine inspections of equipment and report damage, safety issues, or maintenance needs; Communicate effectively and work collaboratively with team members and other hotel departments to support daily operations; Maintain professional appearance, attendance, and adherence to all safety, uniform, and operational standards

Requirements

Available to work a flexible schedule including nights, weekends and holidays; High school diploma or equivalent; Previous customer service experience; Strong desire to make an impact on other people; Outgoing and engaging personality; Strong computer skills; Excellent verbal and written communication skills; Ability to work in a fast-paced setting; Enjoys working outdoors year-round in varying weather conditions

Benefits

18% gratuity tip pool; Opportunity to earn additional cash tips from guests; Comprehensive training programs; Opportunities for growth and career advancement