Beauty Sales - Augustinus Bader - La Jolla University Town Center

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on-trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally.

Responsibilities

Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals; Collaborate with team members to create a welcoming and inclusive environment for all customers; Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media); Book appointments and drive sales for in-store Beauty events and services; Keep department customer-ready through organization and cleanliness; Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners; Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare; Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment; Empathy and respect for all customers, providing a supportive environment during makeup and skincare application; Strong multitasking, organization, and follow-through skills; Drive to achieve sales goals, with interest in using networking and technology; The ability to work a flexible schedule based on business needs, including evenings and weekends; Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers; Frequent use of hands for grasping, fine manipulation, pushing and pulling; Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head; Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away; Life Insurance and Disability; Merchandise Discount and EAP Resources; Performance-based incentives/bonuses; Commission (3% for Beauty and Men's Fragrance sales roles); 401k; Medical/vision/dental/life/disability insurance options; PTO accruals; Holidays