Bell attendant

Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible. This is a non-exempt position. Resort with 62 rooms managed by Crescent Hotels & Resorts, located at 136 Francis Street East, Williamsburg, VA 23185.

Responsibilities

Greet and welcome guests as they arrive at the Williamsburg Lodge Hotel; Escort guests to their hotel rooms and assist with their luggage, using a baggage cart when necessary; Inform guests about hotel services, use of television, room temperature controls, and hotel evacuation routes; Answer guest questions about the Williamsburg Inn and Colonial Williamsburg; Provide transportation for hotel guests to Colonial Williamsburg restaurants, attractions, and other on-property locations, then return them to the hotel; Provide ice service upon request; Offer assistance to doorkeepers as needed

Requirements

Must be 21 years of age; Valid driver's license; Original Motor Vehicle Record transcript (MVR) issued within the past 30 days, from the same state as the driver's license, covering the past five years; New residents must obtain a Virginia driver's license within 30 days; Demonstrate the highest standards of hospitality, courtesy and professionalism; Acquire in-depth knowledge of the Williamsburg Lodge and Colonial Williamsburg; Handle unexpected challenges with tact, courtesy and professionalism; Work nights, weekends and holidays as required; Maintain an upbeat attitude and positive, enthusiastic mindset; Report to work as scheduled and on time; Adhere to established uniform and appearance policies; Perform assigned tasks accurately and on time; Ability to transport and handle up to 60 pounds; Ability to use a bicycle as necessary; Ability to climb stairs

Benefits

Eligible for benefits upon completion of the probationary period; Eligible for overtime in accordance with the Fair Labor Standards Act (FLSA) during high peak times