Bilingual Research Associate (English and Mandarin)

Onsite Research Associate - Bilingual in English and Mandarin. Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and first in human trials are the first step in testing these novel treatments in humans. At Parexel Glendale, CA unit our highly trained and skilled Research Associates are crucial to ensuring the successful completion of Phase I trials. This is a great role for anyone that aspires to be an enrollment specialist, clinical research coordinator, or eventually manager.

Responsibilities

Understand study protocols and complete required medical procedures; Recruit study participants by calling the database, attending company sponsored community events, posting flyers in schools, senior centers, supermarkets, and other establishments; Enter study participants in the study participant tracking system and study logs, maintain appointment calendars, and operate company information systems and computer programs; Conduct screening visits and study protocol specific study participant visits, assist staff physicians in assessment of concomitant medications, adverse events, lab results, and other test results; Prepare/monitor study supplies and stock levels in clinic/hospital; Label, inventory, and send plasma samples; Problem solve study participant issues as they arise; Ensure basic study participant safety is provided; Assist with Monitor visits; Identify issues that need Sponsor approval and bring these to the attention of the CRC; Maintain and update knowledge of Clinical Operating Guidelines and their proper application; Assume appropriate role with study participants and caregivers; Assure quality and accuracy of source and CRF documentation; Comply with Quality Management department guidelines and perform corrections for QM, CRC and Monitor/Sponsor Representative in a timely manner

Requirements

Customer service experience in a fast-paced environment; Fluent in written and spoken English and Mandarin; Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail; B.S.+ in related life science field OR HS diploma/GED with relevant experience

Nice to have

Patient Care experience highly preferred

Benefits

Annual performance-based bonus plan; annual salary review; additional total rewards incentives; paid time off; 401k match; life insurance; health insurance; other benefit offerings