BMS Engineer

We are looking for an experienced BMS Engineer who has a dynamic and flexible approach to working with clients. This person needs to have excellent communication skills and enjoy working as part of a team, supporting junior engineers and the office delivery function.

As a BMS Engineer (Service and Commissioning) you need to have a flare and passion for the BMS industry. Your responsibilities will include but not limited to maintaining and servicing existing BMS systems, identifying and rectifying any faults or irregularities and ensuring all remedial and small projects are delivered successfully on time to specification, with the intention of always exceeding the client's expectations.

You will be required to offer clients opportunities for any upgrades or improvements to the control systems, delivering a fantastic and professional service to both new and existing clients.

This position requires substantial proactive field-based customer facing activity, focusing on quality, customer relationships and service delivery.

The role reports directly into the BEMS Service Manager and will be covering customer sites within the Healthcare, Leisure, Stadia and Education sectors.

Responsibilities

Maintain and service existing BMS systems, identifying and rectifying faults or irregularities and ensuring remedial and small projects are delivered successfully on time to specification; Offer clients opportunities for upgrades or improvements to the control systems; Deliver a fantastic and professional service to both new and existing clients; Attend customer sites to investigate and rectify faulty control systems, including field wiring, electrical control panels, GUI's and BMS controllers; Carry out control panel modifications and installations as required; Undertake service and maintenance of control systems on customer sites following detailed service schedules; Conduct surveys on customer sites to provide quotations for additional works; Attend sites as required to carry out Small Works Projects or Remedial Works; Provide customers with written reports detailing works carried out and highlighting any further works required to rectify faulty equipment; Develop excellent customer relationships to consistently improve service and contribute to their understanding of the equipment; Ensure that the Company's Quality standard and other compliance standards are continually maintained and adhered to; Support engineers with technical assistance and technical development; Liaise closely with the Service Manager to deliver the expectations of customers; Advise clients on potential improvements, future proofing and recommendations for their system; Provide and deliver supporting information and management discipline

Requirements

Highly skilled, commercially aware individual committed to producing a high standard of work; Passionate about consistently delivering an excellent customer experience; Flexible approach to work and adaptable to new ways of working with a can-do attitude; Excellent customer care skills and pride in the quality of work; Strong, long-standing experience with Trend Control Products, including working experience on the current product range and pre-IQ4 series devices; Strong engineering background with a minimum of 5 years as a BEMS Service Engineer; Solid experience of TREND hardware, networks and/or Tridium control platforms; C&G level 2 upwards or equivalent Electrical qualifications; Able to demonstrate strong diagnostic skills on control problems; Excellent mechanical plant knowledge; Happy to work within a team and also have a proactive approach working alone and managing own time; Keen interest in the integration of different systems; Full clean driving license; Interest in energy management; Excellent interpersonal skills to motivate and influence at all levels; Confidence to contribute, advise and challenge the status quo; Ability to work effectively under pressure to tight deadlines; Strong attention to detail; Excellent written and verbal communication skills; Able to support and provide guidance as a mentor to junior staff members and apprentices

Nice to have

AX and N4 Tridium Experience; Niagra 4 competency

Benefits

Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Virtual GP; Salary Finance scheme; Choices flexible lifestyle benefits platform; High street discounts via MiDeals; Life cover up to four times salary; Enhanced pension contributions; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars recognition