Bottega Veneta Assistant Store Manager

We are currently seeking a Assistant Store Manager who will report to the Store Manager as part of our dynamic team in Hong Kong. Partners with the store manager to achieve business goals. Supports day-to-day running of the store, CRM activities, loss prevention, human resources management and visual merchandising presentation. Acts as a brand ambassador with consistently high standards to enhance sales and motivate store staff to excel.

Responsibilities

Support the achievement of the Store/Individual Sales Target; Maximize the business potential of the store and sales by category in line with company strategy; Mentor, motivate and retain the staff in store, support in building teamwork; Support staff optimization vs business needs; The efficient monitor of the CRM tools and client book; Manage store image and store operations in respect with Bottega Veneta standards and procedures; Stock Management to ensure availability of merchandise and services; Support in knowing the competitors; Contribute to build effective relationships with new and existing customers; Contribute to deliver excellence in customer service in alignment with company standards

Requirements

6 years solid experience in luxury retail sales, which at least 2 years at supervisory or managerial level; Good understanding of luxury fashion market practices; Presentable, energetic and with a drive to success; Excellent management and organizational skills, ability to adapt, strong results orientation; Strong analytical skills in terms of the numerical sensitivity and competence in the management of budget; Ability to manage team, coaching skills to train and motivate her/his daily human resources; Excellent communication skills, strong problem-solving skills; Excellent knowledge of local customers and the target market; Excellent command of Cantonese, English, Mandarin