Bottega Veneta Client Advisor, Rosewood Miramar

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Responsibilities

Meet and exceed monthly sales goals and KPI’s through client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives; Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales; Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records; Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management; Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company; Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested; Comply with all company policies and procedures; Maintain an environment where all associates are treated fairly and with dignity and respect

Requirements

1-2 years of previous retail sales experience in a customer service related field; Ability to consistently achieve and exceed sales goals and KPI’s; Builds and maintains a loyal client following; Has a genuine interest in fashion and follows industry trends/news; Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented; Possesses strong verbal and written communication; Maintains a polished and well-groomed appearance at all times; Ability to be mobile on the sales floor for extended periods of time; Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season; Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Nice to have

Luxury retail sales experience preferred; Preferably a luxury environment

Benefits

Overtime & commission eligibility; Opportunity to join the Kering adventure and actively contribute to the development of the business; Becoming part of a global Luxury Group that offers endless possibilities to learn and grow; Talent development is a managerial principle at Kering and we are committed to fostering internal mobility; Common vision promotes leadership skills and helps every employee to reach their full potential; Stimulating and fulfilling workplace environment; Kering is committed to building a diverse workforce; Equal Opportunity Employer