Branch Manager

- Full-time opportunity
- 75 hours per fortnight
- Based in Warringah Mall, Brookvale, NSW

Beyond Bank is one of Australia's largest, 100% member-owned mutual banks with a credit union heritage. We provide personal, business and community banking to more than 300,000 members and operate over 50 branches nationally.

Our vision is to create better lives by caring for our members and communities.

Beyond Bank is a Certified B Corp, meeting high standards of social and environmental impact. We are proud to use our business to drive positive outcomes that benefit our members, communities and people.

Our values of Member Obsession, Empowering Communities, Shared Ambition and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves. The way we work is also demonstrated by the behaviours that we are accountable to uphold: Own It, Call it Out, Be Respectful, Bring Your A Game, Make A Difference and Right Things Right Way.

The Role

As a Branch Manager, you'll lead a dedicated team to deliver exceptional member experiences, build meaningful relationships and drive strong business outcomes. Working together, you'll elevate branch performance, strengthen Beyond Bank's presence within the local community and help create better lives for our members every day.

About you

You are a passionate and inspiring people leader who excels at building lasting relationships and driving sales targets. You thrive on coaching and developing teams to reach their full potential, creating meaningful member relationships and making an impact within your community. You bring a strong understanding of risk and compliance, balancing outcomes with sound decision-making and operational excellence.

See yourself in our team

Are you a people leader who thrives on building high performing teams, creating meaningful experiences and making a genuine impact in your community? This is the role for you!

You will be joining the Branch team, a group of dedicated professionals who work tirelessly to provide exceptional support to our members. Whether you are working face-to-face, online, or over the phone, you will be committed to ensuring that our members receive the best possible experience with our company.

Step into a leadership position where your lending expertise, relationship‑building skills, and drive for results will shape the future success of the branch and strengthen our presence in the community.

Responsibilities

Lead, coach and inspire a high performing team, creating a culture where people feel empowered to grow, succeed and deliver exceptional member experiences.; Build trusted relationships with members, understanding their goals and delivering tailored financial solutions that support their financial wellbeing at every stage of life.; Drive branch growth and performance by identifying opportunities, supporting your team's success and achieving meaningful business outcomes.; Collaborate with specialists and community stakeholders to deliver comprehensive financial solutions and enhance market position.; Support operational efficiency and effectiveness through consistent coaching, performance monitoring, and adherence to organizational strategies.; Champion innovation, embrace change and bring Beyond Bank's values and purpose to life through your leadership every day.

Requirements

Demonstrated leadership experience with a passion for coaching, mentoring and developing high-performing teams.; Strong relationship-building skills, with the ability to create trusted connections with members, colleagues and community stakeholders.; Committed to building strong community relationships and championing initiatives that support local growth and financial wellbeing.; Sound risk management and compliance knowledge, with the ability to lead confidently and make informed decisions.; Demonstrated Home Lending and personal lending leadership and or sales.

Benefits

Additional 3 paid work-life balance days; Paid community volunteer days to support community organisations across Australia; Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more; A flexible and diverse working environment; Career development opportunities, training and coaching