Brand Quality & Insights Trainee

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Are you curious about how guest feedback shapes world-class hotel experiences?

Do you enjoy working with data in a meaningful, real-world context?

Radisson Hotel Group is looking for a motivated intern to join our Global Quality team. You’ll help us understand what guests are saying across 700+ hotels worldwide—and turn those insights into action. If you're fluent in English, comfortable with Excel, and excited about hospitality, this internship is a great way to grow your skills and make a global impact.

What You’ll Be Doing

Duration: 6 months

Start date: Mid-October

You'll Thrive Here If You...

Responsibilities

Explore guest feedback from surveys and online reviews to spot trends and improvement opportunities; Help visualize performance using Excel and PowerPoint—don’t worry, we’ll guide you; Support hotel onboarding to our brand audit and Voice of the Guest platform; Support tracking monthly quality metrics and help summarize year-end results; Collaborate with teams across the business to enhance brand experience

Requirements

Are curious about data and how it can improve customer experience; Enjoy solving problems and communicating ideas clearly; Feel comfortable using Excel (you don’t need to be a wizard!); Are proactive, flexible, and excited to work in a global environment; Eligibility to sign an internship agreement with an academic institution; Fluent in English