Business Development Manager - Humanitarian Software

Humanitarian Software has designed and delivered supply chain solutions for humanitarian aid organizations, nonprofits, and NGOs for 40 years. Its flagship platform, HELM, covers gift-in-kind processing, donor restrictions, advanced warehousing, barcoding, DSCSA compliance, international shipping, last-mile delivery, analytics, and donor reporting. The Business Development Manager will drive new business growth by building a strong pipeline of qualified prospects, initiating new prospect relationships, and closing net-new logos. This is a full-cycle sales role reporting to the GM, contributing to scaling the go-to-market function as a founding commercial seat.

Responsibilities

Pipeline generation: build the ICP target list against target segments, run outbound sales motion, work inbound and referral-sourced leads; Qualification: score prospective customers against ICP, run budget/authority/timing checks, manage long cycles without letting dead deals sit; Discovery and demo: lead discovery conversations to understand mission, workflows, and fit; brief the sales engineers running the demo; Proposal and close: keep deals moving through demo, solution design, and proposal, work with business operations to navigate procurement and close deals; Handoff: clean transition to delivery at closed-won, staying involved as relationship owner through onboarding

Requirements

5–8 years in B2B software sales, with at least 3 years owning deals end to end and personally carrying a quota; Experience selling into multi-stakeholder organizations where finance, operations, leadership, and procurement are involved; Track record of building your own pipeline through outbound prospecting, rather than working marketing or SDR generated leads; Strong communicator, comfortable initiating cold conversations and credible with warehouse operations managers or executive directors; Able to represent the company at industry events, conferences, and trade shows; Organized and methodical, able to manage multiple long-running opportunities and keep CRM and pipeline data clean; Self-directed, comfortable building structure where none exists

Nice to have

Experience selling ERP, supply chain, warehouse management, or other system-of-record software; Background in the humanitarian, NGO, non-profit, or international development sector; HubSpot or comparable CRM experience; Based in the Upstate SC area; Multilingual (Spanish, German, French)

Benefits

A profitable, growing business with real market position; An environment to learn and grow in your career; The opportunity to lead and shape the next phase of growth for the company; Flexible working location (hybrid preferred for Atlanta, Charlotte, or Charleston area candidates; remote candidates elsewhere in the USA also considered)