Business Director

We're looking for a highly motivated individual to drive high-impact commercial initiatives that fuel ShopBack's growth. Sitting within Commercial and Growth, you'll work directly with C-level executives and the leadership bench, using data-driven analysis to shape solutions and execute with precision. This is a fast-track leadership development role. Over your first year, you'll be given real ownership — running initiatives end-to-end and leading a small team or task force — to build the commercial acumen and people leadership needed for a future P&L leadership role at ShopBack.

Responsibilities

Own Strategic Initiatives: Own, lead and execute end-to-end management of high-impact, cross-functional commercial initiatives; Work with C-Level and Leadership: Working closely with senior leadership to develop, refine, and execute strategies; Stakeholder Collaboration: Work with a lean project pod, setting direction, unblocking work, and driving impact; Cross-Functional Exposure: Exposure across Sales, Marketing, Product, and Operations; Strategic Planning & Execution: Develop and execute detailed business plans end-to-end; Commercial Problem-Solving: Apply commercial and financial judgement (unit economics, GMV/TC drivers, ROI); Leadership Development: Demonstrate leadership potential and commercial judgement for a future P&L leadership role

Requirements

8 to 15 years of experience in commercial or business related roles; Demonstrated people leadership ability to guide, motivate and get the best out of a lean team, with and without formal authority; Strong commercial acumen comfortable with P&L thinking, unit economics, and connecting data to revenue and growth outcomes; Strong data and business analysis capabilities with ability to interpret data and provide actionable strategic recommendations; Excellent problem-solving skills with ability to break down complex ambiguous challenges into clear actionable steps; Strong cross-functional communication skills with ability to express complex ideas succinctly; Proven stakeholder management ability; Proven project management track record managing multiple projects and initiatives, meeting deadlines, and delivering results; Entrepreneurial mindset self-starter able to work in fast-paced environment, thrive in ambiguity, and lead with bias to action; Demonstrated use of Generative AI tools (e.g. ChatGPT, Claude) to boost productivity and drive efficiency at scale

Nice to have

Prior entrepreneurial experience

Benefits

Leadership Fast-Track; Commercial Exposure; Executive Mentorship; Dynamic Work Environment; Career growth opportunities; Be part of a winning team on a journey to global scale; Competitive compensation based on performance; Candid, open, and collaborative culture where feedback is valued